Planning is an important piece of a successful cleaning business. You can increase your profitability by preparing a list of processes to follow when servicing an account. The following is an itemized list that will help you save both time and money in daily operations.

1. Empty wastebaskets and replace liners.
2. Dust. Always start high and finish low. Cover all vertical and horizontal surfaces including cubicle tops, pictures, desks, chairs and bookshelves. Do not touch or move any paperwork or items on the desk. Use a cloth, synthetic or feather duster to complete work.
3. Disinfect phones and mouthpieces.
4. Clean plastic chair mats.
5. Brush off seat and arm rests of chairs and sofas. Vacuum upholstery monthly.
6. Dust mop all tile and resilient floors.
7. Vacuum carpets. Depending on the carpet you may need to leave “vacuum lines” to please the customer. Vacuum under desks, traffic lanes and under chairs.
8. Clean and disinfect restrooms.
9. Damp mop all floors as needed. Some extra scrubbing may be needed.
10. Place trash in can outside of building.
11. Leave a note if you find any issues when entering building. (i.e. lights on, alarm not set, unlocked door.)
12. Turn off all lights.
13. Lock all doors and set security alarm.
14. Record the time you finished.

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